Warranty Policy

At Miranevia, we take pride in offering stylish, comfortable, and high-quality women's fashion designed for everyday wear. Every item is carefully inspected before shipment to ensure it meets our quality standards. This Warranty Policy explains what is covered, what is not covered, and how to request assistance if you experience a product-related issue.

1. Warranty Coverage

All Miranevia products are backed by a 30-day quality assurance warranty, beginning on the date your order is delivered.

This warranty covers manufacturing defects such as:

Faulty stitching or workmanship
Defective seams or construction
Broken zippers, buttons, or fasteners under normal use
Fabric defects caused during manufacturing
Items received with production-related damage
Incorrect items received due to fulfillment errors

2. What Is Not Covered

This warranty does not cover:

Normal wear and tear
Damage caused by improper washing or care
Shrinkage resulting from failure to follow care instructions
Damage caused by misuse, accidents, alterations, or unauthorized repairs
Cosmetic changes due to regular use
Damage caused by improper storage
Products purchased from unauthorized sellers

3. How to Submit a Warranty Claim

If you believe your item has a manufacturing defect, please contact our customer support team within 30 days of delivery.

Please include:

Your order number
A brief description of the issue
Clear photos showing the defect
Your full name and contact information

Our support team will review your claim and may request additional information if necessary.

4. Resolution Options

If your warranty claim is approved, we may, at our discretion:

Send a replacement item
Issue a full or partial refund
Offer store credit
Provide another appropriate resolution based on the circumstances

No additional shipping charges will apply for approved warranty claims.

5. Inspection Process

All returned products submitted under warranty may be inspected to verify the reported defect. If the issue is determined to be the result of normal wear, accidental damage, misuse, or improper care, the claim may be declined.

6. Customer Responsibilities

Customers are responsible for:

Following the care instructions provided with each product
Inspecting their order upon delivery
Reporting any manufacturing defects promptly
Providing accurate information when submitting a warranty claim

7. Limitation of Warranty

This warranty is limited solely to manufacturing defects and does not provide coverage for incidental, indirect, or consequential damages to the fullest extent permitted by applicable law.

This warranty gives you specific legal rights, and you may also have additional rights depending on your country or region.